CustomTech Blog: Case Study: Holiday Inn deploys Sangfor IAM

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Friday, 11 July 2014

Case Study: Holiday Inn deploys Sangfor IAM

Holiday Inn Singapore Atrium deploys Sangfor IAM (Internet Access Management).

Holiday Inn is a multinational hotel brand, part of the British InterContinental Hotels Group (IHG). Originally a US motel chain, today it is one of the world's largest hotel chains, with 434,357 bedrooms in 3,414 hotels globally hosting over 100 million guest nights each year.

Holiday Inn Singapore Atrium is nestled in the heart of the metropolis located close to the city’s top attractions including Sentosa, Adventure Cove, Universal Studios (USS), Gardens by the Bay, Orchard Road shopping haven and the Central Business District (CBD).

Challenges
Every hotel aims to provide the best facilities and services to its guests to stay ahead and differentiate itself from the competition. Internet service has become one of the most basic needs of hotel guests and in order to offer the best hospitality possible, every hotel needs a good, fast internet connection.

Holiday Inn needed an easy way to control the access of guests while offering a stable, high performance internet connection, but without increasing costs and allowing for tracking of users usage to comply with the local security laws.

Solution
By deploying the SANGFOR IAM (Internet Access Management) system, the Holiday Inn Singapore Atrium was able to optimise bandwidth by restricting unwanted connections and restricting access to prohibited websites while controlling everything from one device.

Holiday Inn Singapore Atrium is now able to provide fast and secure internet access to guests while having total overview and control over it's network.

SANGFOR IAM can improve internet connection speed and customer satisfaction by establishing a secure, stable and convenient network.